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Privacy Policy

Rioolbeheer Nederland respects the privacy of website visitors, particularly the rights of visitors regarding the automated processing of personal data. For complete transparency with our customers, we have therefore formulated and implemented a policy concerning these processing activities themselves, their purpose, as well as the possibilities for data subjects to exercise their rights as effectively as possible.

For all additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl

Until you accept the use of cookies and other tracking systems on the website, we will not place non-anonymized analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet.

By continuing to visit the website, you accept the following terms of use. The current version of the privacy statement available on the website is the only version applicable as long as you visit the website, until a new version replaces the current one.

Article 1 – Legal provisions

  1. Website (hereinafter also “the website”): Rioolbeheer Nederland – https://rbnl.nl
  2. Controller for the processing of personal data (hereinafter also: “the administrator”) Rioolbeheer Nederland, located at Willem de Zwijgerlaan, 1055 RD, Amsterdam, Chamber of Commerce number: 87133989.


Article 2 – Access to the website
Access to and use of the website is strictly personal. You shall not use this website, nor the data and information provided on it, for commercial, political, or publicity purposes, nor for any commercial offers, and specifically not for unsolicited electronic offers.

Article 3 – Website content
All brands, images, texts, comments, illustrations, (animation) pictures, video images, sounds, as well as all technical applications that can be used to make the website function, and more generally all components used on the website, are protected by law through intellectual property rights. Any reproduction, repetition, use, or adaptation, in any manner whatsoever, of the whole or only a part thereof, including the technical applications, without prior written permission from the responsible party, is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be interpreted as tacit consent or a waiver of legal prosecution.

Article 4 – Website management
For the proper management of the website, the administrator may at any time:

  • Suspend, interrupt, or restrict access to the entire website or a part thereof for a certain category of visitors.
  • Remove any information that may disrupt the functioning of the website or is contrary to national or international legislation.
  • Temporarily make the website unavailable to perform updates.


Article 5 – Responsibilities
The administrator is in no event responsible for failures, malfunctions, difficulties, or interruptions in the functioning of the website, which may render the website or any of its functionalities inaccessible. The manner in which you connect to the website is your own responsibility. You must take all appropriate measures to protect your equipment and data against, among other things, virus attacks on the internet. Furthermore, you are responsible for the websites and data you consult on the internet. 

The administrator is not liable for legal proceedings brought against you:

  • Due to the use of the website or services accessible via the internet
  • Due to the violation of the terms of the privacy statement.

If the administrator becomes involved in a dispute as a result of your use of this website, they are entitled to recover all damages suffered and to be suffered as a result from you.

Article 6 – Data collection
Your data is collected by Rioolbeheer Nederland. Personal data refers to: all information about an identified or identifiable natural person; an identifiable natural person is considered to be one who can be identified directly or indirectly, in particular by means of an identifier such as a name, identification number, location data.

The personal data collected on the website is primarily used by the administrator for maintaining relationships with you.

Article 7 – Your rights regarding your data
Pursuant to Article 13, paragraph 2, sub b of the GDPR, everyone has the right to access, rectify, or erase their personal data or to restrict the processing concerning them, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us via info@rbnl.nl.

Each such request must be accompanied by a copy of a valid identification document, bearing your signature and stating the address at which you can be contacted. You will receive a response to your request within 1 month of its submission. Depending on the complexity and number of requests, this period may be extended by 2 months if necessary.

Article 8 – Processing of personal data
In the event of a violation of any law or regulation, of which the visitor is suspected and for which the authorities require personal data collected by the administrator, this data will be provided to them upon an explicit and motivated request from the authorities, after which these personal data will no longer fall under the protection of the provisions of the privacy statement.

Article 9 – Commercial offers
You may receive commercial offers from the administrator. If you no longer wish to receive these, please send an email to the following address: info@rbnl.nl

If, during your visit to the website, you encounter any personal data, you must refrain from collecting it or from any other unauthorized use, as well as from any act that infringes on the privacy of that person. The administrator is in no way responsible in the aforementioned situations.

Article 10 – Data Retention Period
The data collected by the website administrator will be used and stored for the duration as determined by law.

Article 11 – Visual Material and Offered Products/Services
No rights can be derived from the visual material associated with the products offered on the website.

Article 12 – Applicable Law
Dutch Law applies to these terms and conditions. The court in the administrator's place of business has exclusive jurisdiction over any disputes concerning these terms, unless a legal exception applies.

Article 13 – Contact
For questions, product information, or information about the website itself, please contact: Tom Hoekstra, info@rbnl.nl.

Article 14 – Attribution
This privacy statement was prepared by Tom Hoekstra.